Pros
DCC being offered, the terminal displays the transaction amount in the customer's home currency. Generally, the DCC providers are required to communicate their exchange rates and margins (fees) to cardholders, but not all merchants comply with this obligation.
Cardholders can choose to process the transaction in their national or local currency. Here’s the complete list of advantages of the dynamic currency conversion for those who pay:
-
allows to pay in the currency of customers’ choice and make purchases more convenient;
-
adds transparency and control through providing detailed information on each transaction (including cardholder statement, currencies quote, and the exchange rate applied to the transaction);
-
helps to make purchasing more informed and confident, improving the overall shopping experience.
and these are pros for business owners:
-
helps to boost your income, generating additional revenue flows — the conversion fees;
-
allows to establish the exchange rates at the POS and reduce the risk of currency fluctuations;
-
mitigates the cost of acceptance allowing you to offset the fees for accepting foreign credit cards;
-
increases customer satisfaction and loyalty, removing uncertainty and making purchases more convenient;
-
ability to accept payments from international payers in their preferred currency attracts new customers and helps your business expand.
Cons
The main drawback of the DCC is the unfavourable exchange rate and fees applied to the transaction. It can result in higher charges from their credit card. And in many cases, the payer is unaware of the additional and often unnecessary costs of a DCC transaction.
The amount of the currency conversion margin added with DCC varies depending on the provider, acquiring bank or payment processor, and merchant. This margin is added to any fees charged by the payer's bank or credit card company when purchasing overseas. In most cases, customers are charged a higher fee using DCC than if they were simply paying in foreign currency.