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Fingenom

Your Gateway to Payment Innovation. Effortlessly accept payments globally with a gateway built for efficiency and security.

Supports in this guide: Payments

Provider website: fingenom.com


What you need to do for start processing transactions (brief summary)

  1. Get your credentials (from Fingenom)
  2. Connect in Dashboard
  3. Send an API request

Prerequisites: get from Fingenom

Send a connection request at fingenom.com/contact or contact your Fingenom account manager directly to get your account verified and receive the following credentials.

  • Merchant ID -> Corefy field merchant_id.
  • Secret key -> Corefy field secret_key.
  • API URL (optional) -> Corefy field api_url -> leave as default unless your account manager tells you otherwise.

EUR, USD, GBP, AUD, CAD.


Payments processing (connect H2H Merchant account, create payment-invoice)

Connect H2H Merchant account in Corefy Dashboard

Step 1 - Open connection form

Open Fingenom in the provider directory and press Connect at Fingenom Provider Overview page in the New connection section.

Step 2 - Fill in fields and select settings

  • Merchant ID
  • Secret key
  • API URL (optional)
  • Currency / Features -> choose values available for your account (EUR, USD, GBP, AUD, CAD)
  • Test Mode -> (enable if you are using sandbox credentials)

Success

You have connected Fingenom H2H Merchant account!


First request to Corefy API (MIN)

What it does: creates a payment-invoice; card data itself is collected and submitted separately by Corefy's checkout/SDK layer, not as part of this request. Fingenom may return a 3D Secure challenge redirect depending on the card.

Payment - MIN

POST /api/payment-invoices

{
  "data": {
    "type": "payment-invoice",
    "attributes": {
      "reference_id": "34779d6e-9e99-49b9-86a9-a7cc52482f09",
      "service": "payment_card_usd_hpp",
      "currency": "USD",
      "amount": 5
    }
  }
}

Payment - MAX

POST /api/payment-invoices

{
  "data": {
    "type": "payment-invoice",
    "attributes": {
      "reference_id": "9c9c2ad0-5b1a-4e3f-8d12-1a2b3c4d5e6f",
      "service": "payment_card_usd_hpp",
      "currency": "USD",
      "amount": 5,
      "customer": {
        "reference_id": "cus_123",
        "name": "John Doe",
        "email": "john@example.com",
        "phone": "+380999999999",
        "date_of_birth": "1998-06-16",
        "address": {
          "full_address": "Main street 1",
          "country": "UA",
          "region": "Kyiv",
          "city": "Kyiv",
          "street": "Main street 1",
          "post_code": "10028"
        }
      }
    }
  }
}

Important

All customer fields are transliterated to Latin before being sent to Fingenom. If a field is missing, Corefy falls back to the matching Constant (below); if neither is set, that field is simply not sent.


Extended request (MAX)

Why add extra fields (typical reasons): - Provide additional customer details for compliance/reconciliation - Positively influence conversion rate - Include optional fields required by your specific flow


Constants (fallback fields)

Constants are static values that Corefy can send to the provider instead of dynamic data from your API request, when those fields are missing in the request.

Priority (predictable rule): 1. If a value is present in the request -> Corefy uses the request value 2. Else if the constant is set -> Corefy uses the constant 3. Else -> provider may reject the request or apply its defaults (depends on provider)

Currently available constants (constant -> Corefy API field)

  • FIRST_NAME -> customer.name (first part)
  • LAST_NAME -> customer.name (second part)
  • EMAIL -> customer.email
  • PHONE -> customer.phone
  • COUNTRY -> customer.address.country
  • REGION -> customer.address.region
  • STREET -> customer.address.street
  • CITY -> customer.address.city
  • POST_CODE -> customer.address.post_code
  • DATE_OF_BIRTH -> customer.date_of_birth

Refunds

Fingenom does not support refunds.


Additional info

  1. Active reconciliation is available - both the asynchronous callback and an active status request can finalize the payment.
  2. No recurring - this connector does not support saving/charging a token through Corefy.

FAQ / Troubleshooting

  • Invalid credentials / auth error -> verify the Merchant ID and secret key for the selected environment (test_mode)
  • Currency or service is not supported -> confirm allowed currencies/features in your Fingenom account and in Corefy - only EUR, USD, GBP, AUD, CAD are available
  • Refund fails -> Fingenom does not support refunds through Corefy

Question

Still looking for help connecting your Fingenom account? Please contact our support team!