icon Account manager

Full-time Kyiv, Ukraine January 29, 2021

Corefy.io is a technical payment hub for online businesses and payment institutions. Our hub provides the feature-rich functionality to connect and manage payment services, initiate and process transactions, collect and analyse payment data, and many more. We are an IT product company with the main development office in Kiev. We are over 4 years old, there are 50 people in our team. And now we are looking for Account manager.

Requirements

  • Proven experience as an Account Manager or similar role.
  • Upper Intermediate level of English (or higher).
  • Good negotiation skills.
  • Critical thinker and problem-solving skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Excellent active listening skills.
  • Ability to prioritize tasks based on urgency and importance.
  • Motivation to learn new skills and technologies.
  • Fintech experience (desirable).

Responsibilities

  • Help the customers in setting up of the Company’s products.
  • Answer customer’ questions and help with any issues with the Company’s products.
  • Build strong professional relationships with customers.
  • Always strive to provide exceptional customer experience.
  • Manage customer expectations.
  • Always strive towards customer satisfaction.
  • Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements.
  • Discuss feature requests with customers and development team

Work conditions

  • Cozy office (near KPI metro station).
  • Professional growth.
  • A cool team.
  • Challenging projects and tasks.
  • Good and timely salary.
  • Flexible 8-hour schedule.
  • Unlimited Coffee Respawn!

Application form

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