icon Account Manager

Full-timeKyiv

Founded in 2016, Corefy is one of the leading payment orchestration platforms in the world. It is a software vendor that offers an online payment platform for online businesses and payment institutions. The platform’s gateway connects businesses with more than 120 payment providers and acquirers globally. The number of connections is constantly growing, aimed to become the most connected provider in the world. Corefy has successfully processed over 100 million transactions last year and expects a quarter billion transactions in the current year. Headquartered in London, the UK, with offices in Kyiv, Ukraine and Manila, the Philippines has a diverse and expert staff and a highly engaged and supportive board of directors.

Requirements

  • Proven experience as an Account Manager or similar role.
  • Upper Intermediate level of English or higher.
  • Good negotiation skills.
  • Critical thinker and problem-solving skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Excellent active listening skills.
  • Ability to prioritize tasks based on urgency and importance.
  • Motivation to learn new skills and technologies
  • Fintech experience desirable

Responsibilities

  • Help the customers in setting up of the Company’s products.
  • Answer customers’ questions and help with any issues with the Company’s
  • products.
  • Build strong professional relationships with customers.
  • Always strive to provide exceptional customer experience.
  • Manage customer expectations.
  • Always strive towards customer satisfaction.
  • Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements.
  • Discuss feature requests with customers and development team

Work conditions

  • Competitive timely salary.
  • Variety of tasks to grow professionally, guidance and resources for self-learning, supporting colleagues.
  • The ability to start your work day anywhere between 8−11 am.
  • Paid vacation of 20 working days and sick leave.
  • Comfy green office with unlimited coffee and panoramic terrace overlooking Kyiv open for you and your friends 24/7.
  • Convenient location of the office (close to Politekhnichnyi Instytut metro station).
  • No dress code and minimum viable bureaucracy.
  • Friendly, meme-loving, and highly professional team.
  • Corporate parties, events, celebrations.
  • Language classes in the office (we learn Spanish and English).

Application form

    Enter correct first name
    Enter correct last name
    US
    Enter correct phone
    Enter correct email, e.g.: [email protected]
    Choose file please

    Routes to explore more